In addition, this paper discusses the providers’ approach to disputes arising out of the use of their cloud service and their approach to compensation and indemnification.
We also look at the right to access, correct or erase personal data, the right to object to processing, the right to object to direct marketing, and the right to have personal data processed securely and be protected from accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access to data. Our study focuses on the ways these 20 cloud providers treat various key rights that individuals have under data protection law, either when they contract directly with a cloud provider or when they access cloud services through a business or institution, such as their employer, including the right to have their personal data processed fairly and lawfully, the right to be informed about the collection of data, the specific purposes of processing and the way their data may be shared with or disclosed to third parties, including law enforcement agencies. This paper is an empirical study of the Terms of Service and Privacy Policies of 20 cloud providers.
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